NZ Post couriers (including CourierPost) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof of delivery) and leave the parcel on the doorstep. The person receiving the parcel will not sign for the delivery directly.
If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to depot.
Please note: We are currently experiencing high demand on essential items. Our team is working through orders as fast as possible however there may be an extra 1 - 2 days added to our usual dispatch time of 1 - 3 working days. We ask for your patience at this time and we do apologise for any delays.