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Delivery & Freight Policy

Delivery charges are calculated and added to your order after you have entered your delivery address. You will see the full charge before completing your purchase. Delivery charges are in New Zealand dollars and include GST, cover packaging, delivery and insurance.

We support delivery of all of our products anywhere in New Zealand; however some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order. We do not deliver outside New Zealand; however orders may still be placed from overseas with a New Zealand delivery address.

The anticipated dispatch time will be within 1-3 working days unless an item ordered is out of stock, bulky, or you have provided a rural delivery address. You will receive an email when your order is dispatched, this will include a track and trace number to enable you to follow your parcel.

The delivery company used is dependent on your delivery location and the size of the items ordered. Delivery charges are as follows:

All parcels
Nationwide Standard Freight$7.00

All orders are sent via courier and require a signature on delivery; please ensure there will be someone at the specified address to sign for the package. A card to call will be left if there is no one to sign for the delivery.

Dispatch and Delivery days are Monday to Friday, excluding public holidays.